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Shipping and Returns

By making a purchase of any Bee Active CBD™ products, you are demonstrating a clear understanding that these products contain high levels of CBN (cannabinol), CBD (cannabidiol), and other minor cannabinoids derived from hemp oil. The statements of our products have not been evaluated by the FDA, thus are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary hemp supplement program. 

Although Bee Active CBD™ is committed to remaining in compliance with all FDA guidelines, we make no claims as to any benefits for products containing hemp. If you decide to purchase Bee Active CBD™ products, you are purchasing any of these products based upon your own opinions as to any benefits that the products may provide, knowing that your personal results may vary.  

By purchasing, sampling, or consuming these products means you have accepted the terms of service agreement and agree to and understand the Refund Policy. 

Bee Active CBD™ will not accept returns from a purchase made in a retail store but will be more than happy to provide information regarding the product or work with you on your CBD plan. 

30-Day Satisfaction “Guarantee”  
We’re sure you’ll love Bee Active CBD™, but if for some reason you are not happy, contact us within 30 days of purchasing your product(s) to tell us why so we can assist to find an alternative CBD product. All products purchased on carry a 30-day customer satisfaction guarantee (the “Guarantee”).

We believe in our products, and as such, we want you to find the one that best suits your needs. “The Guarantee” was created for that exact purpose, so our customers can connect with our CBD Experts to help determine if the product is the right fit, and possibly provide options to assist with your CBD plan.

Our team is available for consultations via email ( to chat with you on your sleep plan.  

We believe that cannabinoids derived from hemp are a personalized, An individual’s response may vary determined by the length of time and dosage. Therefore, customers must try the product for a minimum of two weeks. After consultation from our CBD Experts, it may also be recommended to increase the dosage by 5-10 mg. CBD interacts with our endocannabinoid system (ECS). Similarly to a fingerprint, everyone’s body may require different plans, different cannabinoid dosages, etc. Keep in mind, what may work well for some, may not work for you. If, after two weeks, you are still not satisfied with your product and would like options on a return or product exchange, please complete the return form, found here.

Please note, the “Guarantee” only applies to first-time purchases of any product from Bee Active CBD™ will not issue refunds or credits pursuant to this Guarantee from a purchase made in a retail store or from an unauthorized seller or from any other site other than from

If you purchase multiple quantities of the same product, Bee Active CBD™ may only issue a store credit towards another Bee Active CBD™ product(s). If a refund has been issued by Bee Active’s customer support team, the refund is for the price paid by the customer for the product and specifically excludes the costs of shipping and any applied discounts. Bee Active CBD™ may request you to mail the product to our lab for quality assurance purposes. Bee Active CBD™ is not responsible for payment of any return shipping expenses. All claims made pursuant to this Guarantee must be submitted to Bee Active CBD™ within 30 days of purchase in accordance with this policy. 

All Money-Back Guarantee Forms are subject to a strict review process and refunds/credits are provided at the sole discretion of Bee Active CBD™. Bee Active CBD™ reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior or do not comply with our Terms as outlined on our website. Bee Active CBD™ will not be held responsible for changes shipping charges or any returns or exchanges. If an alternative bottle is sent as a “replacement,” a “Money-Back” return will not be available. Issues due to flavor and taste profiles are not subject to a 30 day Money- Back guarantee but a product exchange. 

30-Days is considered from the time of delivery date. Example: Order #1 placed on January 1st, 2022 @ 9:00 am, return claim must be submitted before January 30th on or before 9:00 am.

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